How does ZabCab determine my location?

Depending on your device and available services, the Location Services in your device use a combination of cellular, Wi-Fi, and GPS to determine your location. If you're not within a clear line of sight to GPS satellites, your device can determine your location using crowd-sourced Wi-Fi and cell tower locations.  If your location can’t be determined precisely, an approximate location will be provided. 

What if my location is wrong or I want to change to a different pick-up location?

ZabCab indicates your current location with a small dark blue circle surrounded by a light blue circle.  The blue pin on the screen indicates your pick-up location.  Passengers (ZabCab app) and business users (ZabCab Front Desk) can adjust their desired pick-up location by dragging the pin and using the address bar as a reference.

If you've followed the above steps and are still need assistance please let us know.